“Be it Information Technology or Manufacturing, QA always gets paramount importance in any field”


Indium Software offers end-to-end Software Testing services for over two decades. Indium Software is an independent software QA company, 500+ certified QA experts, both manual & automated testing. In an interaction with SmartStateIndia, Srikanth Manoharan, Senior Vice President (SVP), QA solutions, Indium Software, about the digital transformation and business vision for India and global market.

Growth Journey of Indium Software from QA to Digital Services to Product IP.

Indium has been a forerunner in the QA space for almost 2 decades, we have been a “quality custodian” for many customers, and we continue to do so. We stay ahead of competition through constant innovation in our services and offerings. As the industry began to take new avatars like Digitization, Digitalization and recently Digital transformation, Indium launched solutions to aid in this transformational journey. One of the strong success factors is our product IPs, both on the QA and Digital front, which attract many customers as it gives bespoke and ready-to-deploy solutions. IPs – uphoriX – Smart Test Platform and – Text Analytics Product.

Why is the role of QA so critical in digital transformation?

Be it Information Technology (IT) or Manufacturing, QA always gets paramount importance in any field, though it is termed differently e.g. QA, QC etc. In the digital world, we are making systems smarter, intelligent, powerful and resilient. This has led to transformation in development methodology too e.g. Waterfall to Agile, Monolithic architecture to Microservices architecture, Bare metal to Cloud, DevOps, DevSecOps and the list goes on. In digital development, there has been a huge absorption of open source into development, developers have zillions of reusable codes and frameworks available, the quality of such open source are not guaranteed unless we put them in proper testing. We are also seeing the advent of “Low Code” platforms like “Mendix & Claris” to build applications. These applications pose challenges of a different kind. This makes QA an indispensable part of digital transformation.

How QA benefits the digital transformation objectives?

Digital transformation has not only increased the use cases across the globe, but it has also increased the competition in the industry. This in turn increases the speed to offer expectation, e.g. Companies have higher Digital transformation budget, but the time to complete the transformation has been cut down by 40%. This increases the expectation of QA testers to become “super humans”. QA has also been transforming, leaving the traditional skin and getting into what is called “QE” or Quality Engineering”. QE promotes, “Shift left testing”, “DevOps”, “DevSecOps”, “Early Performance Testing”, which provides developers with defect feedback during the development itself. QA ensures an organization to meet both technical and business expectations.

Insights on digital transformation testing journey.

In terms of QA, the way organizations should stay abreast with the dynamic nature of the digital transformation journey by adopting a transformation in the Quality space as follows:

QA->QE->IQ, Quality Assurance->Quality Engineering->Intelligent Quality

QA: These are our traditional testing methods which still are relevant in some cases.

QE: Testing the code as white box, early in the development stage using Automation along with Devops.

IQ: Measurement driven assessment using code instrumentation, AI based prediction on failures to become proactive rather than reactive.

Being a technology company, your Business vision for India and global market?

We clearly see that IP based solutions deliver tremendous value to our customers. We will invest heavily in R&D to develop more IPs in the Digital and QA space.

Our presence is predominantly in the US Market and India. We plan to diversify and increase our business in UK, Europe and APAC in the coming years.

We, as an organization have learned to set the bar high in terms of benchmarks. From a revenue standpoint, we plan to grow at 40% CAGR for the next 2-3 years given the tailwinds the technology industry is seeing.

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