Zendesk, the company providing the most complete AI solution for CX in the market, today officially launched its global venture fund to back AI-first companies...
Zendesk announced it will acquire Ultimate, an industry-leading provider of service automation, to deliver the most complete AI offering for customer experience (CX) in the...
Zendesk, Inc. today released its annual Customer Experience (CX) Trends Report, the findings of which signal a rapid transition towards intelligent CX. Indian businesses are...
Zendesk announced no-code tools to help businesses bring custom data into its platform and create differentiated customer experiences (CX). Admins can now leverage the new custom...
Company also launches capabilities to further secure data and ensure privacy in the evolving AI landscape Zendesk, Inc. today announced market-leading customer experience (CX) generative...
Zendesk, Inc., today announced its completed acquisition of Tymeshift, an AI-powered modern workforce management (WFM) solution. Built exclusively for Zendesk customers, Tymeshift simplifies the management...
Zendesk, Inc. introduced Zendesk AI, an intelligence layer that makes personalized, efficient and more empathetic customer experiences (CX) accessible for all companies. The new offering...
Zendesk, Inc., announces a five-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to help businesses deliver personalized customer experiences at scale, with technology...
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