Tag : Olivier Jouve chief product officer at Genesys

Genesys Named Leader in 2023-24 Omdia Universe for Customer Engagement Platforms

SmartStateIndiaNovember 9, 2023November 9, 2023

by SmartStateIndiaNovember 9, 2023November 9, 20230

Genesys®, a global cloud leader in AI-powered experience orchestration, was named a Leader in the Omdia Universe Customer Engagement Platforms 2023-24 report. Genesys is recognized...

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Genesys and Salesforce Launch AI-Powered Customer Experience and Relationship Management Solution

SSI BureauSeptember 11, 2023

by SSI BureauSeptember 11, 20230

Genesys®, a leader in AI-powered experience orchestration, today announced a strategic collaboration with Salesforce, the #1 AI CRM, to help businesses bring together their data,...

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