Genesys Unveils Customer Journeys for the Experience Era
Today at Xperience ‘22, Genesys®, a leader in cloud customer experience orchestration, announced innovation that makes it possible for businesses to operationalize empathy for stronger...
Tag : Genesys
Genesys Ranked Leader by Frost & Sullivan in Annual Frost Radar Reports
Genesys, a global cloud leader in customer experience orchestration, has received worldwide recognition for its growth and innovation by Frost & Sullivan in the firm’s...
8×8 and Genesys Partner to Integrate 8×8 Cloud Unified Communications with Genesys Cloud CX
8×8, Inc., a leading unified cloud communications platform, and Genesys®, a global cloud leader in customer experience orchestration, today announced a product integration of 8×8...
Genesys Launches Genesys DX, the Next Chapter in Customer Engagement
Genesys announced Genesys DX, the company’s new standalone digital customer engagement offering. Genesys DX leverages the company’s CX expertise and Genesys AI, predictive engagement to...
Genesys Launches New Cloud Capabilities in India to Offer Data Sovereignty for Local Businesses
Genesys and contact centre solutions, is launching new capabilities for Genesys Cloud in India by enabling businesses to keep their interactions and data located within...
Genesys and Wipro join hands to put India on the global map of Autonomous Driving
India’s journey towards Autonomous Driving received a major boost, as Genesys International Corporation Ltd. (Genesys) announced signing of a Memorandum of Understanding (MoU) with Wipro...
Genesys completes its first large-scale HD Mapping project in North America
Mumbai headquartered, Genesys International Corporation recently completed extensive HD mapping of road and street network for an Autonomous Driving project for a community. The HD...