Announcing the promotion of Damon Covey to the role of Chief Product Officer and extending a warm welcome to Ruth Frank as the new Head of User Experience at GoTo

by SSI BureauOctober 4, 202321

GoTo, the company making IT management, support, and business communications easy with flagship products GoTo Resolve and LogMeIn Rescue, today announced it has promoted Damon Covey to the role of Chief Product Officer (CPO) and hired Ruth Frank as Vice President, User Experience (UX).

Covey joined GoTo in 2021 as the company’s Senior Vice President and Head of Product. Prior to his time at GoTo, he served as Vice President of Product Management at Cox Automotive and held various leadership roles for 14 years at cybersecurity company Symantec. As CPO at GoTo, Damon will be responsible for leading the product teams and UX for the company’s full IT management, support, and business communications portfolio.

This month, GoTo welcomes Ruth Frank as the company’s new head of UX within the Product team, where she’ll lead the ideation, user research, and design functions for product development.

Before joining GoTo, Frank was the Vice President of Experience Design at Pitney Bowes, where she worked for over 18 years. She has previously led UX teams at AT&T, Delta Airlines, and NCR Corporation.

“It is my pleasure to congratulate Damon on his promotion and welcome Ruth to her new role at GoTo,” said Paddy Srinivasan, CEO at GoTo. “Damon has been instrumental in GoTo’s recent product innovation, and together with Ruth’s experience in guiding UX teams, they will play a critical role in building technology that makes IT and business communications easy for our customers.”

About GoTo

GoTo makes IT and business communications easy, so its customers can do what matters most. Featuring flagship products GoTo Resolve, GoTo Connect, and LogMeIn Rescue, the GoTo portfolio helps securely support and connect businesses to what’s most important: their teams and customers. For over 20 years the company has been dedicated to robust security, including zero trust authentication, and powers more than 1 billion remote support sessions and 1 million customers with easy-to-use, built-for-IT solutions that save businesses time and money. With over $1 billion in annual revenue, the remote-centric company is headquartered in Boston, Massachusetts, with more than 3,000 GoGetters across North America, South America, Europe, Asia, and Australia.