Tag : Genesys Cloud

Genesys Named a Leader in the 2022 Gartner Magic Quadrant for Contact Centre as a Service

SSI BureauAugust 29, 2022

by SSI BureauAugust 29, 20222

Genesys®, a global cloud leader in customer experience orchestration, has been positioned by Gartner, Inc. as a Leader in the 2022 Gartner® Magic Quadrant™ for Contact...

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8×8 and Genesys Partner to Integrate 8×8 Cloud Unified Communications with Genesys Cloud CX

SSI BureauApril 15, 2022

by SSI BureauApril 15, 20226

8×8, Inc., a leading unified cloud communications platform, and Genesys®, a global cloud leader in customer experience orchestration, today announced a product integration of 8×8...

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Genesys Launches New Cloud Capabilities in India to Offer Data Sovereignty for Local Businesses

SSI BureauApril 7, 2021

by SSI BureauApril 7, 20210

Genesys and contact centre solutions, is launching new capabilities for Genesys Cloud in India by enabling businesses to keep their interactions and data located within...

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