SmartStateIndia
News

Sinch and Zapier expand partnership to deliver the widest range of messaging to businesses — seamlessly

Sinch and Zapier

Sinch, announces its latest integration with Zapier, an automation platform, to bring the widest range of messaging channels to the 5000+ business apps that Zapier supports through Sinch’s Conversation API (https://zapier.com/apps/sinch/integrations).

Small and medium-sized businesses already use Sinch’s MessageMedia, SimpleTexting, and ClickSend products to send SMS messages. The extended integration increases the scope for businesses of all sizes to send messages via messaging channels like WhatsApp, Telegram, or Facebook Messenger.

Sinch’s Conversation API enables businesses to build, enrich and optimize omnichannel interactions with a single integration. With just a few clicks, Zapier’s millions of users — comprising sales and marketing teams, HR departments, and more — can now build simple, automated logic flows between their existing marketing apps and processes and Sinch’s Conversation API to send and receive messages via messaging channels like WhatsApp, SMS, Facebook Messenger or Instagram. This makes it much easier — and faster — for businesses to start using new messaging channels at scale.

Without Sinch and Zapier, integrating new messaging channels and creating automation triggers within a business’ existing processes would require considerable time and effort from a development team, drawing on company resources and slowing down momentum.

Example use cases for the integration include:

  • Sending WhatsApp messages to a list of opted-in customers stored on Google Drive
  • Payment confirmation messages sent via SMS when a customer makes a purchase using a brand’s Shopify instance
  • Creation of a Zendesk ticket when a customer messages a brand via Instagram DMs

With the widest range of channels on the market, and more channels to come, Sinch’s Conversation API positions Zapier users to provide true omnichannel communications to their customers and internal teams, increasing engagement and conversions.

“Messaging channels are immensely important for today’s businesses — they’re where customers are most active, and where they want to connect with their preferred brands and service providers,” said Jon Campbell, Director of Rich Messaging at Sinch. “Our expanded partnership with Zapier provides users with easy access to those channels from a single integration point, reducing headaches for IT departments and laying the groundwork for a true omnichannel conversational messaging strategy.”

Sinch’s MessageMedia integrated with Zapier in 2018, so that users can easily connect with other apps and automate repetitive tasks, such as sending SMS calendar notifications. Users don’t need to be a developer and signup is free.

Related posts

Quantum Announces New DXi Edge-Core-Cloud Bundles for Comprehensive Data Protection and Ransomware Recovery

SmartStateIndia

EZVIZ Introduces C8C, Its First-Ever Outdoor Pan And TILT Wi-Fi Camera

SSI Bureau

Medical Tech Device Instashield Received the ‘Icons of Asia 2022′ Award

SSI Bureau

7 comments

Denice March 20, 2024 at 7:54 am

Wow, awesome weblog format! How lengthy have you ever been running a blog for?

you made blogging glance easy. The entire glance of
your web site is magnificent, as neatly as the content material!

You can see similar here e-commerce

Reply
binance March 20, 2024 at 12:02 pm

Can you be more specific about the content of your article? After reading it, I still have some doubts. Hope you can help me.

Reply
sklep March 21, 2024 at 12:48 am

Wow, incredible blog layout! How long have you been blogging
for? you made running a blog look easy. The total glance of your
web site is excellent, as neatly as the content!
You can see similar here najlepszy sklep

Reply
dobry sklep March 22, 2024 at 5:25 am

Wow, awesome blog layout! How lengthy have you
ever been running a blog for? you make blogging look easy.

The entire look of your site is fantastic, let alone the
content! You can see similar here sklep internetowy

Reply
najlepszy sklep March 23, 2024 at 12:59 am

Wow, incredible weblog layout! How long have you ever been blogging for?
you made running a blog look easy. The whole look of your website is fantastic, as neatly as the content!

You can see similar here sklep

Reply
sklep internetowy March 24, 2024 at 8:13 pm

Howdy! Do you know if they make any plugins to help with SEO?
I’m trying to get my blog to rank for some targeted keywords but I’m
not seeing very good gains. If you know of any please share.
Thank you! You can read similar blog here: Sklep internetowy

Reply
Analytical & Research Agency March 25, 2024 at 3:18 am

It’s very interesting! If you need help, look here: ARA Agency

Reply

Leave a Comment

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Read More