The need for customer obsession is even more acute in uncertain times. Successful leaders know they must adapt to survive and thrive. They build adaptive enterprises that flex and pivot in response to rapidly changing customer, competitive, and technology trends. They must anticipate changes and react quickly. How? By being insights driven.
While 90% of global data and analytics decision makers prioritize improving the use of data insights in business determinations, 91% consider this to be at least moderately challenging. Over half of these decision makers are engaging external services or strategic business consultants for data and analytics — in other words, an insights service provider.
Forrester in its latest report, evaluated 13 most significant Insights Service Providers.
HCL has not only been rated as a Leader in the report, it is also the best provider securing the top most rating for itself.
As per the report, HCL balances tech capabilities and business acumen to deliver true insights services.
The report, The Forrester Wave™
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